UX content design portfolio

Jennifer Lee Palandro

Clear and consistent.

Your product and tech teams work hard on your product. But users get stuck during onboarding or are deterred by the lack of professional polish when it comes to your in-app writing.

That’s where a skilled UX writer and content designer comes in.

Your well-designed and developed app needs user-first language and detail-oriented writing and editing to provide a consistent experience throughout your app or SaaS tool. Drive home the stellar experience of your tool, all in your brand voice.

Need a UX writer or consultant for your app or SaaS tool? Contact me.

Contact me for access to my UX Content Design Portfolio 👇

 
 
Other ways to write with me:
  • Publishing online since 2013 and a persistent and passionate student of content marketing, I know how to make long-form content stand out online. I optimize every post I write for SEO, accessibility, and conversion. See examples

  • Copywriting is so different from content writing or UX writing. With laser-focused copy, you can turn casual visitors into loyal customers. I can help direct your audience through your online presence and inspire action and purchases.

    See examples

  • You’re busy, and you need to transform your messy notes and ideas into writing gold. An executive counts for 45% of their company’s reputation, so you need a solid online presence with consistent content to fuel a positive vibe. That’s where ghostwriting comes in.

    Contact me for samples

Private UX Content Design Portfolio

Kind words

Jenn is an amazing UX writer/designer who has taken on the content rewrite for the app. She’s impressed me with her superior organization, detailed nature and obvious care of the craft in getting these articles structured for the app. Can’t recommend her highly enough.
— Alan • Levels, Google, & Fitbit
Jenn’s quality of work is impeccable, but her collaboration and leadership skills are quite strong, too. She worked with my team to establish norms, worked with our stakeholders to ensure projects were delivered on time, and recommended processes and tools that our team still benefits from.
— Brett • Vanguard, Barclaycard, & CapitalOne
Jenn is a pleasure to work with and brings a dedication to clear communication into all she does. Her focus on helping the team generate well-written and relevant content has been vital, and I deeply appreciate her efforts at crafting the language we use - whether in a marketing context or in explaining sometimes complex details of our product offering. She stays on top of the work on her plate and knows when to push for more feedback or additional context. She was a true asset to our team.
— Stephen • Vanguard & Chatham Financial
Jenn is an extremely thorough and thoughtful UX professional who doesn’t shy away from challenging an idea. I had the pleasure of working with her in her capacity as a Content Strategist and her close collaboration with product, design, and research helped shape better and more intuitive experiences for our users. She’s a master of organization and has a ‘get stuff done’ mindset which keeps things moving forward.
— Sean • Craft, Vanguard, & Widener University